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Telecaller Management

Key Features
  • Add and Manage all Call Information to the Right Person
  • Tracks Employee Time Spent on Each Client Call.
  • Complete Reporting of Month wise and Day wise Call history by using Client Details
  • Assign Contacts to Tele Callers
  • Assign Hand Over
  • Calling Beneficiary/Officer
  • Beneficiary & Officers Calling
  • Person & Project Wise Calling Report
Major Business Benefits
  • The module provides reporting and analytics capabilities
  • Help organizations comply with industry regulations and standards
  • The SOP module can be used as a tool for training new employees
  • Help in increasing efficiency & accountability

We Achieved

Complete Software Customisation
Software service implementation
Streamlined software training process
Data security including backups

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